Return Policy

Eligibility:

• Customers can return their order within 7 days of the order being delivered.
• All returns must be in unused condition with all original tags and packaging intact. Returns that do not meet this criterion will not be valid.

Pickup and Shipping:

• We offer reverse pickup for most pin codes. If reverse pickup is available, we will arrange for the order to be picked up from your delivery address.
• If reverse pickup is not available at your pin code, you will need to self-ship the products back to us.

Defective Products:

• Defective products need not be sent back unless confirmed by our Customer Care team. Send us images of the defective product and our team will respond immediately.
• If defective or incorrect products were delivered, we will bear the full charges for delivering the new product to you.

Packaging and Shipping for Self-Shipped Products:

• Pack the items securely to prevent any loss or damage during transit. We recommend using a reliable local courier service for self-shipped products.
• Shipping charges for sending the product back to our office will not be refundable.

Quality Check:

• The new replacement product will be shipped only once the previous product reaches us and passes our Quality Check.
• If the product fails the Quality Check and appears used or untidy, we will not be able to provide a new exchange/refund.

Charges for Wrong Size Exchange:

• For exchanging a wrong size purchased by the customer, a reverse pickup charge of ₹75 will apply. Alternatively, you can send the product back to our Corporate Office at:
  • Address: Block-B-106 Radhe Residency, B/H, Lambha Baliyadev Mandir, B/H, N.I.D.C. Narol, Lambha, Ahmedabad, Gujarat 382405
  • Phone: +91 8160881178